Refund Policy

Last updated: September 1, 2026

1. Scope

This policy covers payments made to Summa for our software service (early-access subscriptions and related fees). Purchases made from individual shops built on Summa are covered by that seller’s own refund terms, shown at their checkout.

2. Early-access subscriptions

• You can cancel at any time; access continues until the end of the paid period.
• If the service didn’t work as described, contact us within 14 days of the charge and we will refund it in full.
• Accidental or duplicate charges are always refunded in full.

3. How to request a refund

Email hello@summa.shop from the address on your account with the charge date and amount. We respond within 2 business days.

4. Processing time

Approved refunds are issued to the original payment method via Stripe, typically within 5–10 business days depending on your bank.

5. Questions

Anything unclear? Write to hello@summa.shop — we’d rather sort it out quickly than argue about policy.